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Dealextreme does not deliver and customer service does not answer!

Asked by: 492 views Service

I have ordered products in January.

To date (March 5th) I did not receive them. I have tried for about a month to get in touch with the customer service.

These are not responding and make it very complicated/impossible to get in touch with; they request the order ID to be given; but when already a complaint was sent, one has to wait till that first complaint is processed, which never happens

 

This is not the first time that I have such problems with the Dealextreme Customer Service. That is also the reason why I buy so little from them.

They are very unreliable and dishonest.

I strongly advice against using this company.

 

 

 

1 Answers



  1. DealExtremeBiz on Mar 05, 2012

    Dear customer,

    so sorry for the inconvenience.
    can you tell me your order number first and then we can help you solve the problem?
    regards,

    DX Team

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